Business Support Officer – MDT Service

The MDT Service at Fostering First Ireland (FFI) was formerly known as Key Assets Consulting. We merged with our sister company FFI in Jan 2025.

• The MDT Service provides clinic based and community based multidisciplinary assessment and clinical support services for children and their families nationwide. Our Head Office is in Dublin and we have an additional clinic in Cork.
• We are approved providers of Psychology, OT, SLT and multi/interdisciplinary assessments for HSE, Tusla and private health insurers. We also complete independent Social Work assessments for Tusla.
• FFI is part of the Key Assets Group, an international group of companies delivering flexible child and family social services solutions across three continents. As a social enterprise group, we offer innovative client centred services to government and non-government partners and bring a range of professional services direct to communities.
• We pride ourselves on providing high quality services to children and families.
• Equally, we place strong emphasis on supporting our clinical teams and support staff and on having a positive working environment for all. We do this through strong governance and support structures, manageable caseloads, open communications, reflective practice, modern & well-resourced work-spaces and a focus on professional development.

We are growing our clinical teams to enable us to increase the number of children and families we can support in response to rising demands. To achieve this, we wish to appoint a Business Support Officer with key responsibilities in Proof Reading and Copy Editing. This position will be on a full time, Fixed Term – 12 month contract.

*Salary €30,000 to €33,000 depending on experience.

Main Responsibilities:

• Proofreading / Copy Editing for Quality Assurance – ensure  reports are read thoroughly and checked for grammatical, typographical, and formatting errors.
• Ensure reports are easy to read and the content follows the prescribed structure per reporting templates. 
• Ensure reports are checked against Letters of Instruction for accuracy
• MDT Clinic operations – Provide on-site assistance to clinicians and related staff
• Welcoming clients and clinicians and promoting a positive experience for all
• Assist with appointment reminders, follow ups, and bookings
• Provide administrative support regarding Referrals / Case management and Clinic Bookings.
• Preparing and issuing standard quotes, fee notes, record keeping
• Maintain an effective electronic tracking system
• Preparation of accurate reports and documentation

**Provide MDT Assistance to Clinical Leads on request**

1. This may involve completing semi structured, information gathering interviews with parents/carers, teachers under the supervision of the Clinical Lead (Senior Psychologist, Senior SLT or Senior OT).
2. Observation of clients in clinic or at school /preschool subject to professional guidance and approval of Clinical Lead.
3. In such instances your role would be specified as a Psychology Assistant for the purposes of any professional report produced.

**Please note a minimum of 2.1 in Psychology Hons degree is required (2.1 Master’s degree level is preferable) to act as Psychology Assistant per PSI guidelines. No contractor can be assigned these specific tasks in the absence of said qualifications.

Requirements:

• You will need relevant work experience in a demanding administrative role
• You will provide comprehensive and flexible administrative support
• You will be a self-starter, comfortable with taking initiative and a creative problem solver
• You will have good attention to detail and be able handle changing priorities and deadlines
• You must have good organisational, IT and paperwork management skills
• Previous work experience in proof reading and copy editing desirable but not essential

For further information or for an informal discussion please contact Sarah Treacy on 087 7024569 or sarah.treacy@ffi.ie

Please see our full Job Description and Person Specification attached.  To be considered for this role, you must complete our application form in full.

Closing date for receipt of applications is the 31^st March 2025 .

Please email completed application forms along with your CV to jobs@ffi.ie

Please note shortlisting of applicants will apply.